Month: July 2011
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The Coming Flight Of The Managers
What are we going to do when all the managers get tossed from the coop because Gary Hamel said we don’t need them? Yesterday in a Harvard Business Review webinar sponsored by Dell, he talked about his research on W.L. Gore, where managers are nonexistent. To Hamel, Gore is the company of the future. Gore…
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Real Love Is Tough & Ugly
I am a huge Anne Bancroft fan and was surprised this weekend that I had never seen her performance in The Miracle Worker (1962). This of course is the famous story of Anne Sullivan Macy (known as “Annie Sullivan,” who in the late nineteenth century helped Helen Keller, a deaf and blind girl, learn…
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How to Kill A Brand Without Even Trying
One day in 1985 it was my “Ferris Bueller’s Day Off.” I ditched school, caught the bus to Greenwich Village, and goofed around. By 5:00 I had returned with “outside” pajama pants (the non-sleeping kind); white T-shirts splattered with Madonna-trendy neon-colored fabric paint; and my favorite “find” of all, a lipstick-red fez (Moroccan-style hat)…
Management Excellence 