Month: March 2013
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What Do We Do With All That Anger?
“Angry Bird Fist” by LincolnBlues via Flickr Once when I was eight my dad came home and mom was angry. I mean really angry. Steamed. He said, “Where is the grape juice?” To which she replied, “You want the grape juice? HERE’s the grape juice!”And with that she brought a huge bottle of Kedem brand…
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Social Media In Government – Legitimate and Illegitimate
Social media is legitimate when it helps people access government services and to reinforce social marketing messages from government. But if you can’t bake the cake in the first place (write informative content) then don’t bother putting on frosting with sprinkles (social media). Maybe someone will take a bite, but they will soon realize that…
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“Change Agents Wanted!”
A paradox: The companies whose feet are most stuck in the late 1970s are most likely to want the biggest, baddest change agents ever to join the team. Of course “change agents” have some strange inner need to take on the thankless task of standing before the mountain that is congealed bureaucracy, pushing and pushing…
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Bullying and the FEVS: Any Connection?
Graphic: Workplace Bullying Institute Over the years there’s been lots of talk about the Federal Employee Viewpoint Survey (FEVS), what it means and how to fix the problems it reveals. I’ve never seen anything that suggests bullying in the workplace could be a factor (if I’m wrong please correct me). Perhaps this could be an area…
Management Excellence 