Month: September 2017
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The Audience Was Not Happy
What is not measured is not managed.I attended a training session a couple of days ago that was sponsored by another office at work.The subject matter was the Baldridge method of quality control and how we apply it to our organization. This topic and all related topics is incredibly interesting to me. It should be…
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How Government Leaves Money On The Ground
The problem is the human factor. As follows: Government cannot decide whether its jobs are ultimately a “jobs program” or the products of a legitimate workforce planning system based on merit. Meaning, some people are getting paid as a way of paying them back for other things. This is inefficient. The most highly paid people…
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3 Lessons From The Hawkeye Pierce School Of Management
As a child I grew up on a steady diet of a certain kind of sitcom. Their names kind of run together — All In The Family, One Day At A Time, The Jeffersons, Good Times, The Facts of Life, and M*A*S*H. In many ways, the producers of these shows shaped my worldview. They put…
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The Best Internal Communication Is No Internal Communication
From my own experience and observation, the best way to connect staff is to provide them with an internal Facebook type platform and mostly leave them alone to talk. There are two caveats: Leadership should get involved now and then to share key messages and to respond to issues of significant concern. You can’t penalize…
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The Art of the Deal With God
This is a difficult topic to discuss but I will just put it right out there: I am going through menopause. Going through menopause means that you will, at any given time: have hot flashes, be irritable, get dizzy, be tired, and lots of other fun stuff I will leave it to you to look…
Management Excellence 